Privacy Policy
Home Rise Solutions ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our app, Homelyte.
1. Who We Are
Home Rise Solutions is a UK-based property management company offering tech-enabled solutions through our mobile platform, Homelyte. Our mission is to simplify property management for landlords and help renters save toward homeownership.
2. What Information We Collect
a) Personal Information
We may collect and process the following: Name, Email address, Phone number. Billing and payment details
Identity or property ownership details (for verification) b) App-Specific Data (Homelyte) Rent payment records Maintenance requests Property details
Tenant communications Savings contributions (renters) c) Technical & Usage Data, IP address, Device type and browser, Pages visited and time on site
App performance metrics, Referral sources d) Cookies & Similar Technologies. We use cookies and tracking tools to: Improve website functionality Understand user behaviour
Provide personalised content
Support advertising and analytics
(See full Cookie Policy below.)
3. How We Use Your Information
We use your data to: Provide, personalise and improve our services
Communicate with you about your account or updates Process rent payments and savings transactions
Verify your identity and eligibility Meet regulatory and legal obligations Send marketing and service-related emails (with consent)
4. Lawful Bases for Processing
Under UK GDPR, we process your data based on: Your consent (e.g., marketing communications) Performance of a contract (e.g., landlord agreements)
Our legal obligations (e.g., fraud prevention) Our legitimate interests (e.g., improving services)
5. Sharing Your Information
We do not sell your personal data.We may share data with: Trusted service providers (e.g., payment gateways, analytics) Legal or government authorities when required Financial partners (e.g., mortgage/insurance providers) only with your consent
Technical vendors supporting our infrastructure
6. Data Security
We use strong technical and organisational measures to protect your data: SSL/TLS encryption for all data transfers Encrypted databases and backups Limited access controls for staff
Ongoing monitoring and threat prevention
7. Your Rights Under UK GDPR
You have the right to:Access your personal data Request correction or deletion Object to or restrict processing
Withdraw consent at any time Request data portabilityLodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact: hello@homerisesolutions.co.uk
8. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.
Types of Cookies We Use:
Essential cookies – Necessary for site functionality Performance cookies – Help us understand how the site is used
Functional cookies – Remember your settings Targeting cookies – Deliver relevant ads or content
Managing Cookies:
You can control cookies via your browser settings. Disabling some may affect site functionality.
9. Retention of Data
We only retain your personal data as long as necessary: For service delivery and legal compliance For accounting or auditing For up to 7 years after your last interaction, unless otherwise required by law
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided us data, contact us immediately.
11. Changes to This Policy
We may update this Privacy & Cookie Policy periodically. Changes will be posted on this page with a new effective date. We encourage you to review it regularly.
12. Contact Us
If you have questions or concerns about this policy or how your data is handled, please contact:
Home Rise Solutions
Email: hello@homerisesolutions.co.uk
Website: https://www.homerisesolutions.co.uk